Tech Support Pro

Cloud-based technical support tracking tailored for OEMs and support teams

Coming Soon

Tech Support

Cloud software tracking support tickets by serial number.

A sleek dashboard showing ticket statuses and machine details on a laptop screen.
A sleek dashboard showing ticket statuses and machine details on a laptop screen.
Ticket Tracking

Follow every support conversation linked to your devices.

Custom Fields

Add machine-specific info tailored to your needs.

Print Integration

Connect support tickets directly to machine blueprints.

Screenshot of the Basic Plan dashboard showing ticket list and machine details.
Screenshot of the Basic Plan dashboard showing ticket list and machine details.

FAQs

What is this?

A cloud-based tool for tracking tech support tickets by serial number.

Who uses it?

Small to medium OEMs and support teams handling technical issues.

Can I customize fields?

Yes, you can add custom data fields about machines and link to relevant prints.

Your data is stored securely in the cloud with regular backups.

How secure is data?
Is training included?

We offer simple guides and support to get your team started quickly.

Get in Touch

Questions about our cloud-based tech support software? We're here to help.

Email

support@keplaCloud.com